PhillipBlanton.com

"Save me, oh God, from people who have no sense of humor."
— Ludlow Porch

Snagit won't do scrolling captures on a mac.

I have used Snagit for years on my PC and loved it. One of the best features is the ability to perform scrolling captures. Unfortunately Snagit won't do scrolling captures on a Mac.

I recently switched to a mac for most of my work. I use a 27" iMac and a 17" Macbook pro. My wife uses a 13" macbook pro. Today she came down to my office and asked me to help her capture an order form from a website. The form was longer than the page could display without scrolling, and I thought, "Snagit!"

Unfortunately it was not the solution. We eventually used snagit and captured three individual images in order to send the order form to the seller. The scrolling capture won't work on a Mac.

I did navigate to Snagit's capture preferences and saw that scrolling was disabled. I clicked the "Help me fix it" button and followed the instructions, but still wasn't able to capture scrolling pages. In fact, the "Scrolling is disabled" message never goes away, so I suppose that it is impossible to actually fix the problem. Apparrently the issue is systemic and can't be fixed. I'd appreciate it if Snagit would just tell me that scrolling capture is not supported, rather than leading me to belive that it can be fixed.