"Save me, oh God, from people who have no sense of humor."
— Ludlow Porch

Enterprise Car Rentals takes 5 to 10 days to UNSUBSCRIBE YOU FROM THEIR SPAM!?!?!

So. Someone named "Phillip Blanton" but who isn't me, recently rented a car at Enterprise and used my GMail address. It happens all the time. I get notifications for a Pamela Blanton, and a Philip Blanton too. How come people can't remember their own GMail addresses and give mine out instead?

So Enterprise sends me a bunch of emails about this rental. Apparently Mr. Blanton also crashed the car he rented and they sent me details on that also via email.

Today I get an email asking me to rate my experience at Enterprise. I notice an "unsubscribe" link at the bottom, so I click it and I get this message...

5-10 days

Are you serious? You need, "five to ten days" to remove me from your mailing list?!? This is completely unacceptable. In the amount of time it took your server to craft that response, you could have flagged my email address as "unsubscribed" in your database.